Legal

Privacy Policy

Privacy Policy for Genie Limited

Effective Date: 29/11/2024
Last Updated: 29/11/2024

Genie Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017 and other applicable privacy laws.

1. Who We Are

Genie Limited is a digital marketing company based in Guernsey.
Registered Address: PO Box 57, Braye Road Industrial Estate, Braye Road, Vale, GY1 3BW, Guernsey.
Company Registration Number: CMP74688.

We proudly help businesses across Guernsey and Jersey grow through tailored marketing services.

2. Data We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, and business address.
Business Information: Business name, industry, and services/products offered.
Technical Information: IP address, browser type, device information, and website usage data.
Marketing Preferences: Information about your marketing interests and preferences.
Payment Information: Billing details, bank account details (where applicable).

We only collect data directly from you through forms on our website, email communication, phone calls, or in person.

3. How We Use Your Data

We use your personal data for the following purposes:

To provide our marketing services to you.
To respond to enquiries and manage communications.
To deliver relevant content and targeted advertisements via email, social media, or other channels.
To process payments and manage invoices.
To improve our website, services, and customer experience.
To comply with legal and regulatory requirements.

Legal Basis for Processing:
We process your personal data based on one or more of the following:

Your consent (e.g., for marketing purposes).
Performance of a contract (e.g., providing services you’ve purchased).
Compliance with legal obligations.
Our legitimate business interests (e.g., improving services).

4. Sharing Your Data

We may share your personal data with trusted third parties, including:

Service Providers: Payment processors, email service providers, and analytics platforms.
Marketing Platforms: Social media platforms and advertising networks (e.g., Google, Meta).
Professional Advisors: Accountants, auditors, and legal advisors.
Guernsey Press and other partners: If you purchase services involving bundled advertising or collaborations.

We will never sell your data to third parties.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

6. Your Rights

You have the following rights under the Data Protection (Bailiwick of Guernsey) Law, 2017:

Access: Request a copy of your personal data.
Rectification: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of your data when it’s no longer necessary.
Restriction: Request a restriction on processing your data.
Objection: Object to data processing based on legitimate interests or for direct marketing.
Data Portability: Request your data in a structured, commonly used, and machine-readable format.

To exercise your rights, contact us at [Insert Contact Email]. We aim to respond within 30 days.

7. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. This includes encrypted data storage, secure file transfers, and restricted access to data.

8. Cookies

Our website uses cookies to enhance user experience and track website performance. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.

You can manage your cookie preferences in your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or partners. We are not responsible for the privacy practices of these websites, and we encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: pierre@geniedigital.co.uk
Postal Address: PO Box 57, Braye Road Industrial Estate, Braye Road, Vale, GY1 3BW, Guernsey.